We may be able to access certain missing tax slips for you on the CRA website.  If the income tax slips have not been reported to CRA, you will need to contact the issuer to have them sent to you.

If electronically filed before the deadline & you have direct deposit setup with Canada Revenue Agency, refunds will take 10 days. Add 1 week for cheque mailing. Other circumstances such as Pre-assessments, late filing & special deductions can hold up processing times by CRA.

Login to your CRA ACCOUNT to check the status anytime. 

NOA's are sent out to you from CRA, after your tax return is processed, either by regular mail or via your CRA my Account.

To retrieve a digital copy, simply login to your CRA ACCOUNT.

If you do not have CRA account access, we can retrieve this for you for a small fee. *Clients only Contact us

Not a problem, we can file an adjustment for you up to 10 years back. Contact us to discuss your situation.

Absolutely we can assist in filing up to 10 years back. We encourage not falling more than 3 years behind, as you may lose out on certain refundable tax credits. Click here to begin.

This may simply be a standard CRA review, which is very common and nothing to be concerned about if it is regarding a claim you made on your taxes legitimately. If you are a client of ours for that tax year, we typically also receive the same letter & will assist you through the process. Contact your dedicated Tax Specialist to discuss. *Charges apply for complex reviews.  

NEW CLIENT? We would be happy to assist you with this. 

2 Options:

1. Reset your login credential here to regain access to your account. Once you have access to your CRA account, you can then access your online mail OR turn off digital mail, by going to Profile -> Notification Preferences -> turn off email notifications, to send all future notifications by paper mail.

2. Call 1-800-959-8281 to get assistance accessing your CRA account or simply request CRA turn off email notifications & send all notifications by paper mail. ​​​

When you file your tax return, your address will be updated for you at that time with CRA. If you move after filing, your address can be changed with Canada Revenue Agency by phone 1-800-959-8281, Mail, or within your My CRA Account, to ensure all of your benefit payments continue. For security purposes, we cannot update your address with Canada Revenue Agency after you have filed, only on initial filing. Click here for all available options.

We cannot setup or change banking information with CRA for security purposes.

4 Options:

1. Through your CRA Account online.

2. Through a Canadian bank or credit union with the teller or within your online banking.

3. By Phone: 1-800-959-8281. Must have a recent tax return on hand.

4. Complete a paper direct deposit form & mail it in.

You must tell the Canada Revenue Agency (CRA) about your new marital status by the end of the following month after your status changed. For example, if your status changed in March, you must tell us by the end of April. You should not wait for tax filing season to update your information to ensure accurate benefit calculations such as GST & CCB if applicable.

You must tell the CRA that your marital status has changed if:

• You got married

• You became common-law

• You are separated for more than 90 days (due to a breakdown in the relationship)

• You got divorced

• You became a widow

How to update - 4 Options:

1. Through your CRA Account online.

2. By Phone: 1-800-959-8281. Must have a recent tax return on hand.

3. Complete a paper form & mail it in.

4. On your tax return in the year of change.

Individual- Payments can only be made from bank accounts. No credit cards.

• At the bank with remittance form or by teller setting up a bill payment for you.

• Via online banking, in the bill payment section, by adding CRA balance owing as a payee, using your SIN as the account number.

• Via your CRA Account, when you login it will have a link to pay.​

• Via CRA MY Payment, no login required. Must have a Visa Debit or MC Debit, linked to the bank you're making a payment from.

Business- Payments can only be made from bank accounts. No credit cards.

• At the bank with remittance form sent by CRA or by teller setting up a bill payment for you. Must have a business banking account in order to do this.

• Via online business banking account in the business taxes section, by adding CRA GST balance owing as a payee, using your GST Business Number as the account number. Must have a business banking account in order to do this.

• Via your CRA Business Account, when you login it will have a link to pay.

• Via CRA MY Payment, no login required. Must have a Visa Debit or MC Debit, linked to the bank you're making a payment from.

Link to all CRA numbers & more contact information.

CRA Personal General…………….…………....... 1-800-959-8281

CRA Business General ………...………….……... 1-800-959-5525

Child & GST Benefit Inquiries.......….….……….. 1-800-387-1193

Canadian Dental Plan……………………………. 1-833-537-4342

Canada Disability Benefit………………………... 1-833-486-3007

CPP / OAS…………………………………………..1-800-277-9914

Service Canada General………………………......1-800-622-6232

Taxpayers in difficult financial situations owing money to CRA can call a CRA agent for help, toll-free at 1-888-863-8657 between 7:00 a.m. and 8:00 p.m., EST, Monday to Friday. ​​​​​​

The Self-Evaluation and Learning Tool (SELT) ONLINE APPLICATION

Eligibility & Application

Submit a new application or renew after filing your annual tax return. Benefits will not continue in July of each year, if not renewed. 

Application & Renewals